Bioluma Reviews by Real Customers and Specialists in 2021

Overall Customer Reviews: 2.6 out of 5 with 240 Votes
Overall Customer Reviews :
2.6 out of 5 with 240 Votes

 What do you think about bioluma’s star rating? See what other people think about it, and share your experience too.

Overall Rating :

Bioluma Eyelash Serum

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Bioluma Reviews

Read customer reviews by real users

  • nika

Returns are not accepted since there is no Customer Service.

Customer support did not respond to my request for a refund.
Request was never answered to.

There is a tingling and a burning feeling.
After three attempts, I gave up.

  • Vicki

Within the first week, the product was molded.

This was used twice.
I saw a few black specks on the applicator on the third day, which I thought was strange.
It's covered in mold after a few days.
I'm not going to put mold in my eye.
When I emailed the firm, they said it was most likely eyeliner...
It's DEFINITELY mold because I don't wear eyeliner or any other eye cosmetics.
This stayed on my perfectly clean skin for three days, and I honestly regret it.
When you're paying $60 for a bottle of wine, you'd think the customer service would be much better.

  • Christen

bioluma is the best

I love bioluma. it's the only one that doesn't irritate my skin. My friends thought got some fake eyelashes done, that looked so real. I have been using bioluma for 2 months and love it.

  • Denis

Didn’t work for me

Made my eyes itch. My eyelids also became very dry. I had an allergic reaction to it. 

  • Rossa

Product unfortunately doesn't work at all.

Product unfortunately doesn't work at all. Used it like recommended, but even after weeks I didn't get longer or thicker lashes at all. Not even a bit...
Customer service is not nice at all and if they don't like the question you asked, they don't answer at all!

  • Sandra Waills

I actually have lashes now

I was always on the fence, to use expensive eyelash serums. A friend told me to by Bioluma, and sweared by it, so I bought one bottle. It was the best decision I made. It's really changed how I look. I never knew longer lashes would change how I look so drastically.

  • Ebony

Worked for me

I have seen some confusing reviews for this product. But it has worked wonders for me. I have always had very thin eyelashes. But since I started using bioluma i have had beautiful thick lashes. All my friends have noticed it. and I told them about bioluma.

  • Dianna

My 6 week review

I have used this product for about 6 weeks now, and It took about a month before I could notice any results. I did contact their support team and they said, because it has natural ingredients, it takes longer to see results. The thing I like most, is it doesn't irritate my skin and doesn't make my eyes red. I like this product so far.

  • FU7

Not worth the money!!

I’ve been using this product for about a month now and see NO difference. I’ve used another eyelash enhancer and I seen results within a two weeks An it was way cheaper!!!.. Not only doesn’t it work but there is VERY little product inside. 

  • Donna S.


I had been looking for serums for a while and when I came across Bioluma eyelash serum I did my research. I looked up every ingredient, I checked their fine print and all. I have compared this to Idol lash and this is nothing like that. Bioluma is nothing like Idol lash. Anyone can do their research and easily find that out. All I can say is that I LOVE BIOLUMA!! I recommend it to all my friends all the time. I have been using it for over 6 months now and I see results and others have complimented on my eyelashes. As a make up artist I have tried lots of products and am very careful as to what I put on my face. This product is legit and works well. I am not sure why this website is saying these false claims. I think this is one of those competitors websites making false claims to boost their own products. READERS BE AWARE!!! As a customer I rely on websites to give me honest reviews and here I am finding all fake info...really disgusting!! I recommend BIOLUMA and will continue to be using it.

  • Mia S.

Bioluma slimming cream

I love it. I have been using it for a couple of months now. And I can tell the difference. My mid section feels firmer and the cellulite on my thighs are almost gone. I love it so far. I'll keep using it and update this in a few months.

  • Sally Rath

After my first review they said me…

After my first review they said me their representative is checking my case. It is actually wrong. Nobody contacted me after this. I haven’t got my refund yet. Stupidity wasting your money and believing to the good reviews of bought people

  • Anna


HORRENDOUS COMPANY!!!! had a bad reaction to their eyelash serum (never had an allergic reaction in my life). won’t refund or return my messages.

  • Sarah R.5

Let me start off by saying i LOVED the…

Let me start off by saying i LOVED the eyelash serum.. my eyelashes were soooo long everyone noticed. But after a while I woke up with swollen eyes.. watery.. and red. This went away after a few days but ever since then I have suffered eczema like dryness and rash around my eyes and on my eyelash line for months after discontinuing use.

  • Tamara W.

Sneaky and difficult

Product makes eyes itch and burn slightly.

Also they have subscriptions that are really difficult to get out of. I have requested to cancel twice and they have ignored and charged me $124 aud each time. They have not offered a refund.

  • milan s.

Very ineffective. I have used a few different eyelash serums


 and always got good results even when not using it regularly. I purchased this product because they were having a special and have been applying it religiously day and night but my eyelashes... which were looking pretty good from the previous products - have regressed and gotten worse.

  • Mia S.

I love it

I love it. I had issues with some other products I have used. But I have had no side effects with this serum. I'm so happy with my lashes now....

  • Adriana W.

First Bottle Results

I'm still only on the first bottle, but have seen improvements in the length and health of my eyelashes.

  • Alexis May


This product ruined my natural lashes. They fell out and when they grew back, they were thin, short, and grew in all directions. They show no sign of returning to their original condition, and it has been several months. 

  • Levineee

This product is not good

Unfortunately this is no good for me my eyes became dry and itchy, constantly watering and my eyelids are red and swollen one worse than the other! Worse infect than when I had my eyeliner tattooed on!

  • linda E.

Im not satisfied with bioluma

I have been using the serum for at least a month and have not noticed any change in my eyelashes.Im not satisfied with bioluma

  • Adriana W.

First Bottle Results

I'm still only on the first bottle, but have seen improvements in the length and health of my eyelashes.


  • Seema K.

Love my lashes!

I love my lashes after I used bioluma. it's gentle on my skin. no irritation what so ever. and best of all its half the price of GrandeLash .. I used grandelash for 5 months and no difference.

2 months into bioluma and I see thicker eyelashs and now they are growing longer too.

  • Klara B.

I'm not sure if I can see a difference.

I have been using the serum for at least a month and have not noticed any change in my eyelashes yet, I forget to apply the product in between days and maybe that's also a reason, I continued using it more intensively recently and I hope it's gonna work soon!


  • Estor J.

I love Bioluma!

I have had a great experience with bioluma. Their products are unique, top quality and the customer service is amazing and quick. loveit!


  • Eilee T.

Not Working!!

No side effects but didn't see results. The price is on the high side for a product that does nothing to the lashes. Won't recommend this at all.

  • Consumer like You

Requested return without customer service response. Never responded to request.
Tingling sensation burning sensation. Discontinued after 3 attempts.


9 weeks and no change. will continue another month. Used another product 3 years ago and had results in 2 months.

  • Irina P

I'm so mad that these ass holes continued to charge my card n never sand me anything. Every number I called was fake

  • Sabrina

Total scam. I signed up for a free trial and the second I gave my card information, it charged me $114 for a miscellaneous face cream. That resulted in charged over drafts on my account. It's been 3 months since the item have been returned I have yet to get any type of resolution or a refund! Please do not fall for it. I am a real person, this company won't even let me speak to a supervisor and I have been calling nonstop for over two months and still no refund.