I have now been waiting 100 days for my refund. Emails are ignored.
As with many others, I thought better of Lancome.
If you are thinking of placing an order with Lancone, DONT!!!
TaliaSat Mar 12 2022
TaliaSat Mar 12 2022
If I could I would give 0 stars or even a minus. These cowboys do NOT honour their promotions. I ordered several times from them and it was either out of stock or lost by the courier (same reason as everyone else taking time to leave them a feedback here), The person I have exchanged emails with from customer service was so rude and unprofessional. I can’t believe I was talking to Lancome representative. I would never ever shop from lancome.co.uk I would take this further, I will get in touch with Lancome head office in Paris or wherever, people like this, treating customers paying hundreds of pounds shouldn’t be allowed to trade.