Halocigs has gone the extra mile to make sure i receive my package even after USPS screws up. no other online vape vendor will do that. i also appreciate their consistency as Ive been doing business with them for over 2 years now.
RustyWed Mar 09 2022
RustyWed Mar 09 2022
Been ordering from them for years, turned family and friends on to them too. Did an order in November, no idea they have some shady company delivering - after 3 weeks I called, was told to give it another week. I called again, said they would have to open up an investigation with the shipping company, and they'd get back to me. Gave it another week, and called again, no updates. Called again and was told they would resolve it asap. Get a random email today saying give them 6-8 weeks to investigate it. Refused to refund or reship until the investigation is complete. They confirmed it was never received by me, and no attempts to deliver were ever made. In fact, they say the tracking status hasn't changed since December 1.
I'm done. Stay away, I can't be the only one this has happened to.