Voluspa
DESCRIPTION
Voluspa is a well-known brand on the market. Make sure to check out the reviews and ratings for this brand by customers.
REVIEWS (2)
Rosaline AyoubWed Mar 16 2022
Rosaline AyoubWed Mar 16 2022
I have been purchasing Voluspa candles for several years and I always leave reviews on their website about all the great scents and gorgeous jars. However, I wanted to leave a review about their customer service! Their customer service has been outstanding. They are responsive, orders are shipped quickly, arrive quickly, and the products are packed so well!
I recently purchased a few things during a short sale they had. One item was a gift for a friend. Voluspa e-mailed me and said that my order will be missing an item because they ran out of stock. The one item was the gift. I was bummed but it happens. I replied and asked if they could just replace it with another scent so I can still have a gift for my friend. Unfortunately, they couldn't because my order was already packaged and instead were able to provide me a discount code so I can purchase a replacement gift. I thought that was just excellent customer service and something nice and simple to make up for not being able to get my complete order.
Anyway, if you haven't purchased candles from them yet, I highly recommend you get to it! You will love the candles, packaging, and customer service!
Happy shopping!
Kara JordanWed Mar 16 2022
Kara JordanWed Mar 16 2022
I've purchased 3 of the Japonica Collection sampler sets, 3 pedestal gift sets and 3 single wick glass candles. I've given most of this as gifts and kept some. I am done with Voluspa candles.
They're way overpriced. The scents are always nice, but the longevity is nonexistent. I noticed several of mine melted a bit in transit and the wicks needed to be uncovered. That's fine, I get it. But the amount of wax I have had to scrape away from simple use is crazy. I have made a mixed scent single wick candle of my own from the clearing away I have to do before each use.
The texture is very much like a candle to massage oil item. Again, that's fine but they won't last for 11 hours of burn as claimed. And really, 11 hours isn't much considering the price.
The packaging is lovely. A lot of care went into the design of the boxes, but I wanted a high end candle, not a cute box.
The glass containers are beautiful and kind of justify the price tag. So if you're thinking of buying go for the glass options so you will have something that lasts. The candles alone just aren't worth it.